Privacy Policy
Last updated: May 20, 2026
Data Controller
Rinoova Srl Registered Office: Via Jacopo della Quercia 32, 00155 Roma PEC: rinoova@legalmail.it Email: legal@rinoova.com
Cookies and Analytics
Types of Data collected
This application collects some Personal Data from its Users. Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies and Usage Data.
Purpose of processing
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Analytics, Interaction with external social networks and platforms.
User Rights
Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following: withdraw their consent at any time, object to processing of their Data, access their Data, verify and seek rectification, restrict the processing of their Data, have their Personal Data deleted or otherwise removed.
Embedded videos (YouTube)
Some pages embed videos hosted on YouTube, a service of Google Ireland Ltd. To minimise data processing we use a "click-to-load" mechanism: until you manually start playback, no connection is made to Google's servers and no cookie is set. When you start the video, your IP address and device data are transmitted to Google and cookies may be set; playback runs in privacy-enhanced mode (youtube-nocookie.com domain). Legal basis: the consent you give by starting the video (Art. 6 GDPR). Any non-EU transfers are governed by Standard Contractual Clauses. More details in Google's privacy policy (policies.google.com/privacy).
Virtual Assistant / Chatbot
Data controller: Rinoova Srl, Via Jacopo della Quercia 32, 00155 Roma, legal@rinoova.com. The virtual assistant is provided through the Rivinci platform, also owned by Rinoova Srl. Sub-processors: Google Ireland Ltd (Firestore database, Italy region); OpenRouter, Inc. (routing of the "RinoovaAI" model). Purpose: provide assistance through the chatbot and keep the conversation continuous. Legal basis: legitimate interest and the necessity to deliver the service requested by the user (Art. 6 GDPR). Data processed: the content entered in the chat (please do not enter sensitive data), a technical identifier, date and time. Retention: conversation history is kept for a maximum of 30 days from the date of the interaction, after which it is deleted. Data is stored on servers in Italy (EU). Non-EU transfers: requests to the AI model are routed through OpenRouter, Inc. (United States); the transfer is governed by Standard Contractual Clauses. Rights: you may exercise the rights of access, rectification, erasure, restriction, objection and portability by writing to legal@rinoova.com; you also have the right to lodge a complaint with the data protection supervisory authority. Note: responses are generated by artificial intelligence and may contain inaccuracies.